While Freshtix is widely known for events sold on Freshtix.com, our platform started life as a stand-alone attraction ticketing platform for the Atlanta Botanical Garden. Already a Ticket Alternative client, the Garden approached us looking for a better way to sell tickets to their annual Garden Lights, Holiday Nights attraction. They required a simple solution giving their valuable members access to the discounted tickets included in their membership package. They also wanted to upsell the option of becoming a member to non-members.
We developed unique a "Member-Match" feature for them that connected to their membership database (they used Blackbaud's Raisers Edge") to continually import & update their current active members in the Freshtix platform.
As their members stepped through the purchase process, Freshtix checked to see if they were a current member at which time the system automatically discounted their tickets.
A simple one-page checkout (common in the eCommerce world, but new to the ticketing industry until now) allowed users to complete their purchase with a minimal number of clicks. Ticket holders were emailed both a printable ticket and mobile ticket which they could simply show the barcode on their mobile phone.
At the entrance to their event, the Garden used iPod Touches to scan the barcodes of ticket holders making entry very fast and smooth. Lost and forgotten tickets can be easily resolved on the ticket scanning device itself, avoiding the need to send patrons back to a box office.
Freshtix provided numerous, customized reports including the number of ticket sales by date and time, 'heat maps' to show where ticket buyers were coming from and of course, membership sales, all their customer data (names/address/email address/phone number etc).
The following clients are currently using the Freshtix Daily Admission Platform
To learn more about Freshtix Daily Admission platform for your botanical garden, museum, zoo or other attraction please get in contact with us.